top of page
logo

The SwapShield Journey

A straightforward replacement process designed for your peace of mind.

1

Protect

Add SwapShield when purchasing an eligible device from a participating retailer.

2

Registered

Your device and warranty are registered with SwapShield.

3
Something goes wrong

If the device develops a covered mechanical or electrical fault, make a claim.

4
Replace

Once the claim is approved, receive an eligible replacement without a lengthy repair process.

Mechanical or electrical failure?

What We Cover

  • Internal electronic failure
  • Internal charging-system faults
  • Button/switch failure
  • Screen/display failure
  • Chipset/control-board failure

What We Don't Cover

  • Accidental damage
  • Loss or theft
  • Deliberate damage
  • Unauthorised modifications
  • Cosmetic damage
  • Normal battery degradation
bottom of page